Know Before You Go

Know Before You Go

Welcome back to live in-person theatre. Here are a few things to know prior to visiting The Lyceum Theatres.

A Safe Return to the Theatre

San Diego REP and the Lyceum Theatres are committed to the health and safety of artists, staff, volunteers and you, our audiences. As local, state, and federal recommendations evolve, we are closely monitoring and following appropriate recommendations from health authorities. We are proactively adjusting policy and implementing new measures in response to the latest information.

Updated health and safety policy, as at April 21 2022:

We have updated our policy in alignment with the State of California, which has removed mask and vaccine requirements for indoor events. Effective April 21 2022, the REP will not require patrons to provide proof of vaccination or to wear masks while attending shows or events in either our indoor or outdoor venues.

However, we strongly recommend mask-wearing while attending events, and patrons are always welcome to wear a mask if you choose. We encourage all audience members to take precautions recommended by health authorities to protect themselves and others in public spaces.

What to do if you feel sick
If you are feeling sick or exhibiting any COVID-19-like symptoms, or if you have been exposed to COVID-19 within five days of attending your performance, we ask you to stay home and contact our Box Office to exchange your tickets - 619.544.1000 or boxoffice@sdrep.org.

Concessions
Beverages and light snacks are available to purchase in the lobby. Beverages will once again be allowed in our theaters.

This policy is subject to change if new public health guidance is received from federal, state or local authorities.

Additional measures

• Mobile tickets - We have moved to touchless ticketing. Tickets will be emailed prior to each ticketed performance and will be available on your smartphone.

• Cleaning - Hand sanitizer stations, comprehensive daily disinfection protocols and increased cleaning of high-touch surfaces have also been implemented.

• Touchless programs - From May 2022, we are moving to digital programs for San Diego REP productions, accessible by QR code and pre-show emails.

Ensure you have the latest information
Health and safety plans will change to adapt to new guidelines. We encourage you to visit our website for the latest information and check the pre-show communications that are emailed to ticket-holders. 

If you have purchased tickets for other people, please ensure you share important information with your theater companions. If you are a companion attendee or attending with a group, please ask the ticket-purchaser for information, visit our website for the latest information, or contact our Box Office on 619.544.1000. 

Please be advised that it is the responsibility of the ticket purchaser to communicate these policies to whomever they may be providing tickets. Performance ticket holders who do not comply with house policies may be required to leave the theatre. 

We look forward to welcoming you to the REP.  With your cooperation, together we can stay safe.

Content Advisory

If there is a content advisory, it will be available on the show page of our website and in the pre-show email we send to ticket-holders ahead of your performance.  We understand that sensitivities vary from person to person. We want to provide the information audiences need while not ‘spoiling’ the action. If you have any questions about content, age-appropriateness or stage effects like strobe lighting or theatrical fog, please get in touch and we’ll be happy to give you more info. We encourage you contact Box Office at boxoffice@sdrep.org or 619.544.1000 with any questions, and to ensure you are opted in to receive pre-show communications. When at the theatre, speak to our Front-Of-House team. 

Sensory Friendly Guide 

Click the links below for a sensory friendly guide to visiting The Lyceum Theatres

• Sensory Friendly Social Story (without Accessibility needs)
• Sensory Friendly Social Story (with Accessibility needs)

 

Physical Address 

79 Horton Plaza,
San Diego, CA 92101

Mailing Address

PO Box 12130,
San Diego, CA 92112
 

Limited Mobility Access to the Lyceum Theatres To access accessible valet parking, please enter the Service Tunnel off of 4th Avenue (the first entrance to the right past the Balboa Theatre). There will be signage and REP staff located at the entrance of the tunnel to help guide you. From there your car will be valet parked free of charge and you will be escorted through our freight elevator into the downstairs lobby. If you have any issues with stairs, please use this accessible parking provided as there is currently no elevator leading into the Lyceum theatre. If you have any issues locating our accessible parking, please contact the Box Office at 619-544-1000. Directions to the Service Tunnel: Follow all of the steps below DIRECTIONS TO 225 BROADWAY appropriate for your starting location. Instead of turning onto Broadway circle please take 4th Ave, turn right just past the Balboa theater to access the ramp to the Horton Plaza loading docks access. The tunnel is right across the street from the Operacafe. Click Here for a Google Pinned Location of the Service Tunnel.

Parking For our subscribers: Subscribers receive free parking at 225 Broadway Circle with their parking voucher. Subscribers should bring the parking voucher provided with their subscription ticket. If you don’t have your vouchers or if you have questions about subscribing please call the box office at (619) 544-1000. For guests who are not subscribers: it is a flat rate of $10 Monday-Friday after 5pm and weekends at 225 Broadway Circle. Additionally, you may access special Horton Plaza Parking pricing we have arranged for our guests by validating your ticket in the lobby. Validation will allow patrons to pay a flat $10 rate.  You must validate your ticket in order to receive special parking pricing. Enter Westfield Horton Plaza Garage at 4th Avenue and F Street South of the Balboa Theatre. Follow entrance lanes, then continue to the 4th to park. Horton Plaza Parking Tickets (issued from machines at entry) may be validated in the Lyceum Theatres' Lobby during your show.    PLEASE NOTE: THERE IS NO DIRECT ACCESS FROM THE HORTON PLAZA PARKING GARAGE TO THE LYCEUM THEATERS. YOU WILL HAVE TO EXIT THE PARKING GARAGE AND WALK NORTH ON 4TH AVENUE TO BROADWAY, TURN LEFT, AND THEN MAKE ANOTHER LEFT TO REACH THE LYCEUM THEATERS ENTRANCE. FOR THIS REASON, WE SUGGEST PARKING AT 225 BROADWAY. Valet Parking* Valet Parking is now available at The Westin San Diego Gaslamp Quarter located at 910 Broadway Circle.  To Valet, please pull up to the front of The Westin, which is accessible from both 1st Street and Broadway Circle. For guests who are not subscribers, when arriving at The Westin, inform the Valet that you are attending a production at San Diego Repertory Theatre and you will receive a special $15 price on your parking for the show. *Only available on REP Mainstage show dates. Subject to availability. Click here for more information on alternate parking options, accessibility and more.

Directions to 225 Broadway Circle

Traveling South on Interstate 5 5 South to the Front Street/Civic Center off-ramp At the fork, stay to the right on to Front Street Turn left onto Broadway Turn right onto Broadway Circle Garage ramp will be on your left Traveling North on Interstate 5 5 North to the 6th Avenue off-ramp Turn left onto 6th Avenue towards Broadway Turn right onto Broadway Turn left onto Broadway Circle Garage ramp will be on your left Traveling South on Interstate 15 or 163 15 South to 163 South 163 becomes 10th Avenue Continue on 10th Avenue and turn right onto Broadway Turn left onto Broadway Circle Garage ramp will be on your left Traveling West on Highway 94 94 West to Downtown, 94 West becomes F Street Continue on F Street and turn right onto Fifth Avenue Turn left onto Broadway Turn left onto Broadway Circle Garage ramp will be on your left

 

The Bar is Open

Our bar is open for service. Drinks are available an hour before show time through intermission. Please note that the bar is CASHLESS. Credit or Debit sales only. Patrons will be able to enjoy drinks in designated areas in the Lyceum lobby. Cheers!

Please note, the Lyceum Cafe is temporarily closed briefly to due to construction. The Westin Gaslamp, located less than a block west of the Lyceum here at Horton Plaza is graciously offering our patrons discounts on pre and post show snacks and dining..